User Flows

User personas and FlowS

Identifying the user(s) and their journey through the site or series of pages is key to user success.

Various user personas identified for a single event. Each will have a unique flow through the site.

Color key was added to this user flow to identify the type and status. This example shows a user flow that was drastically simplified by consolidating existing content.

 

User flow incorporating the personas goals and demonstrating how the flow can help them achieve success.

Sometimes screenshots of existing pages help to better illustrate the UX complexity of a user flow. This example shows a user flow that was drastically simplified by consolidating existing content.